Interviews will be held on 29 April 2024. We are looking to recruit a Band 3 team administrator based in Bracknell. The role will be full-time working 37.5 hours per week Monday to Friday. Administrators are key to our Trust, supporting our service users and clinicians. You will benefit from a culture that is firmly centred on staff support and development, enabling genuine job satisfaction. Much of our work is innovative and you will enjoy full involvement, while being encouraged to contribute your own thoughts and initiatives. • Working as part of our administrative team, you will support our clinicians in sending out correspondence and booking appointments.  You will answer emails and telephone calls, following up actions where required. • You will need to be confident in using the full Microsoft Office suite including Outlook, Word and Excel. • You will also be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team. • You will be expected to be able to prioritise work and meet deadlines to fulfil the requirements of the post. • You will carry out day-to-day organisation of systems to ensure the smooth running of the administration team. • Type confidential correspondence, reports, and other documentation to a high standard within an agreed timescale using software packages. • To investigate and resolve any day‐to‐day issues or problems on RIO. • The post holder will ensure the timely and accurate communication of information are dealt with in a person cantered and timely fashion taking personal responsibility for its delivery to those concerned and where appropriate confirming this with customers. • The post holder will ensure that clinical and non clinical data is collected as directed and in keeping with the Trust and other policies. • To be a central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures. Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. Hear what our people say about working for our CAMHS service:https://bit.ly/CAMHS We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish. Our values at Berkshire Healthcare: • Caring for and about you is our top priority • Committed to providing good quality, safe services • Working Together with you to develop innovative solutions We welcome people who share these values to come and work for us. Benefits of working for us include: • Flexible working options to support work-life balance. • 27 days’ annual leave rising with service + opportunity to buy and sell • Generous NHS pension scheme • Excellent learning and career development opportunities • ‘Cycle to Work’ and car leasing scheme • Access to a range of wellbeing tools and services • Discounts at hundreds of popular retailers and restaurants • Staff networks for race, diversity, disabilities and armed forces community to support equality • Generous maternity, paternity, adoption and special leave. • Free parking across Trust sites The  4 “must haves” for you to be considered for this role: • Previous experience of working in an office or customer care environment • Competent and experienced administrator with good IT skills and attention to detail and accuracy • Professional telephone manner, able to deal with sensitive or challenging phone calls • Ability to work effectively in a team. If you recognise yourself in these requirements, we recommend you apply today! For further information about the role, please see attached job description and person specification.We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply. If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare! We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Jennie Pohlman Business Support Manager on 07929 767579 or emailjennie.pohlman@berkshire.nhs.uk who’ll be delighted to help. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required. This advert closes on Monday 22 Apr 2024 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident